Cancellation Policy
At Vaibe, we value your time and planning. Every confirmed booking is a commitment, and last-minute cancellations impact hosts who have reserved their property exclusively for you.
To keep the system fair for everyone, we follow a simple and transparent guest cancellation policy:
We do not charge cancellation fees for bookings cancelled within 5 minutes of placement (Gateway charge shall be deducted).
After 5 mins, standard cancellation policy shall apply. Cancellation charges shall be calculated on booking amount after deduction of Gateway charge.
Any refund due to guest cancellation shall be credited to V-Cash wallet only.
Your Booking Is Protected 🛡️
All Vaibe hosts are verified, professional, and committed to delivering a great experience.
In the rare and unforeseen event that a host cancels a confirmed booking, Vaibe will :
- •Help you find a similar or better alternative stay, or
- •Provide a 100% full refund, processed quickly and transparently.
You can book with confidence knowing that Vaibe stands behind every confirmed booking.